FAQs

FAQs

FAQs

In-Home Plumbing Protection Frequently Asked Questions

When does my Plan become active?

The In-Home Protection Plan will become active 30 days after your payment is received, thereafter, a convenient low monthly payment will be withdrawn from your account of choice. We utilize a 30-day window prior to Plan start date in the event we elect to perform an inspection of your In-Home Plumbing.

What does In-Home Protection Plan cover?

The repair and/or replacement of your broken or leaking interior water pipes throughout your home, as well as any blocked, clogged drainpipes in your bathroom, kitchen, or laundry room.    The Plan also covers the replacement of your main house valve in your basement.  Please go to our website: https://yourecovered.com/terms-and-conditions for a complete description of Plan Services and Terms and Conditions for the In-Home Plumbing Protection Plan.

Does the In-Home Plumbing Plan cover any type of heating/cooling systems?

No. These systems are typically serviced by your oil or gas company.

Will you open wall to make a repair on a leaking pipe?

Depending on location and where it is safe to do so, we will open a wall to make a repair. Closing a wall or patching is homeowner’s responsibility.  Your homeowner’s insurance policy may cover that cost.

What is the Ultimate Protection Plan?

The Ultimate is an all-inclusive Plan to cover your water line, sewer line, and In-Home Plumbing with one low monthly payment. Please refer to the FAQ’s for water/sewer/plumbing or go to our website at: https://yourecovered.com/protection-plans for a complete description of all our Plan Services and Terms and Conditions for the Water, Sewer, and In-Home Protection Plans.

FAQs

Water Line Protection Frequently Asked Questions

When does my Plan become active?

The Water Line Protection Plan will become active 30 days after your payment is received, thereafter, a convenient low monthly payment will be withdrawn from your account of choice.  We utilize a 30-day window prior to Plan start date in the event we elect to perform an inspection of your water service line.

What does Water Line Protection Plan cover?

The repair and/or replacement of your broken or leaking external water line on your property or in the street.  The repair also includes locating the water leak, excavating to make a repair, backfilling, seeding of lawn in area of repair and inspection and permit fees.  Please go to our website: https://yourecovered.com/terms-and-conditions for a complete description of Plan Services and Terms and Conditions for the Water Protection Plan.

Why am I responsible for the water line on my property or in the street?

Local water company and/or your local municipality determines the rules and regulations regarding your responsibility. To confirm your responsibility, contact your local water utility.

FAQs

Sewer Line Protection Frequently Asked Questions

When does my Plan become active?

The Sewer Line Protection Plan will become active 30 days after your payment is received, thereafter, a convenient low monthly payment will be withdrawn from your account of choice.  We utilize a 30-day window prior to Plan start date in the event we elect to perform an inspection of your sewer service line.

What does the Sewer Line Protection Plan cover?

The repair and/or replacement of a broken, clogged or collapsed sewer line on your property or in the street, excavating to make a repair, backfilling, seeding of lawn in area of repair and inspection and permit fees.Please go to our website: https://yourecovered.com/terms-and-conditions for a complete description of Plan Services and Terms and Conditions for the Sewer Protection Plan.

What is the difference between a water line and sewer line?

The water line on your property brings into your home clean water for drinking, cooking, washing, etc. The sewer line leaving your home removes used water, and waste from your various fixtures (sink, bathtub, toilet).

Why am I responsible for the sewer line on my property or in the street?

Your local municipality determines the rules and regulations regarding your responsibility. To confirm your responsibility, contact your local sewer department.

FAQs

Ultimate Protection Frequently Asked Questions (Includes FAQs for In-Home Plumbing, Water Line Protection and Sewer Line Protection)

What is Ultimate Protection?

The Ultimate is an all-inclusive Plan to cover your water line, sewer line, and In-Home Plumbing with one low monthly payment. Please refer to the FAQ’s for water/sewer/plumbing below or go to our website at: https://yourecovered.com/terms-and-conditions for a complete description of all our Plan Services and Terms and Conditions for the Water, Sewer, and In-Home Protection Plans.

When does my In-Home Plumbing Protection Plan become active?

The In-Home Protection Plan will become active 30 days after your payment is received, thereafter, a convenient low monthly payment will be withdrawn from your account of choice. We utilize a 30-day window prior to Plan start date in the event we elect to perform an inspection of your In-Home Plumbing.

What does In-Home Protection Plan cover?

The repair and/or replacement of your broken or leaking interior water pipes throughout your home, as well as any blocked, clogged drainpipes in your bathroom, kitchen, or laundry room.    The Plan also covers the replacement of your main house valve in your basement.  Please go to our website: https://yourecovered.com/terms-and-conditions for a complete description of Plan Services and Terms and Conditions for the In-Home Plumbing Protection Plan.

Does the In-Home Plumbing Plan cover any type of heating/cooling systems?

No. These systems are typically serviced by your oil or gas company.

Will you open wall to make a repair on a leaking pipe?

Depending on location and where it is safe to do so, we will open a wall to make a repair. Closing a wall or patching is homeowner’s responsibility.  Your homeowner’s insurance policy may cover that cost.

When does my Water Line Protection Plan become active?

The Water Line Protection Plan will become active 30 days after your payment is received, thereafter, a convenient low monthly payment will be withdrawn from your account of choice.  We utilize a 30-day window prior to Plan start date in the event we elect to perform an inspection of your water service line.

What does Water Line Protection Plan cover?

The repair and/or replacement of your broken or leaking external water line on your property or in the street.  The repair also includes locating the water leak, excavating to make a repair, backfilling, seeding of lawn in area of repair and inspection and permit fees.  Please go to our website: https://yourecovered.com/terms-and-conditions for a complete description of Plan Services and Terms and Conditions for the Water Protection Plan.

Why am I responsible for the water line on my property or in the street?

Local water company and/or your local municipality determines the rules and regulations regarding your responsibility. To confirm your responsibility, contact your local water utility.

When does my Sewer Line Protection Plan become active?

The Sewer Line Protection Plan will become active 30 days after your payment is received, thereafter, a convenient low monthly payment will be withdrawn from your account of choice.  We utilize a 30-day window prior to Plan start date in the event we elect to perform an inspection of your sewer service line.

What does the Sewer Line Protection Plan cover?

The repair and/or replacement of a broken, clogged or collapsed sewer line on your property or in the street, excavating to make a repair, backfilling, seeding of lawn in area of repair and inspection and permit fees.Please go to our website: https://yourecovered.com/terms-and-conditions for a complete description of Plan Services and Terms and Conditions for the Sewer Protection Plan.

What is the difference between a water line and sewer line?

The water line on your property brings into your home clean water for drinking, cooking, washing, etc. The sewer line leaving your home removes used water, and waste from your various fixtures (sink, bathtub, toilet).

Why am I responsible for the sewer line on my property or in the street?

Your local municipality determines the rules and regulations regarding your responsibility. To confirm your responsibility, contact your local sewer department.